Absolutely Hatrocous service , signal and definately not very helpfull

<p>My Id no, ********** 051083.</p> <p> </p> <p>I was called by a tele sales consultant from cell c and he has sold me a 5G wifi router contract.In all hoinestly i didnt recall him telling me its an open line but he didnt ask me if he could cap it either. long story short 2 months after the contract was activated i recieve a bill of R5000 so i called into customer service to make payment arrangements to pay off this amount.With out any joy 4 nearly 4 months now i have had to go into the bank twice a month to reverse these huge amounts of money Cell c has debited from my account, this has not onlky caused allot of admin but has also affected by rating at my Bank and im really not happy at all.Up to now i still have not been able to make a payment arrangement. My cellphone contract has also been cut even though its a completely different contract. I was told they cannot accomodate me with a payment arrangement of an amount i can afford. Really is this how you treat a loyal customer who has been with you guys for many yrs. Its not that i do not want to pay. I just cannot afford the entire amount. I hope that they will come to the party and help me out.</p> <p> </p> <p>Yusrah ********** </p>