1 reviews | Active since Jul 2018
Absolutely disgusting and *******
I have been with Cell C since 2015. Never had problems, always helpful...last year October I cancellled my contract. Phoned in, gave my notice. Everything went smooth. Then in December they started deducted ludicrous amounts from my bank account- I would phone the bank, reverse the transactions and try and get hold of them. I have been doing this mobthly since then because when I block their debit order(which isnt approved) they use a different referance number. No one is helping me, I am still waiting for the manager to phone since Friday 2 weeks ago(after threatening with legal action, which I will now be taking). No one returns my calls, no one responds to queries. I am literally begging for assistance....its **********.
I am struggling to understand how they have authority to still be taking money from my account. This is theft, they do not have permission. I am now following through with my last conversation with a very rude and unhelpful call centre lady- I will be using all other channels to get their attention.
Thank you for reaching out to us.
We would like to apologize for the unpleasant service experienced. Please provide us with your contact number so that we can assist with the matter.
^SM
Best regards,
Thank you for reaching out to us.
We would like to apologize for the unpleasant service experienced. Please provide us with your contact number so that we can assist with the matter.
^SM
Best regards,
We'll be in touch.
^SM
Best regards,
We'll be in touch.
^SM
Best regards,
^SM
Best regards,
^SM
Best regards,
^SM
Best regards,
^SM
Best regards,
I will be reporting them to the ombudsman and getting a lawyer!!!!!
Extremely unprofessional and *******!!!!!
I will be reporting them to the ombudsman and getting a lawyer!!!!!
Extremely unprofessional and *******!!!!!
Apologies for the delayed response.
Were you contacted and assisted with a payment arrangement?
^SM
Best regards,
Apologies for the delayed response.
Were you contacted and assisted with a payment arrangement?
^SM
Best regards,
