Absolutely Disgusted

<p>I'm absolutely disgusted and sick and tired of Cell C. They honestly the worst service provider. Iv really lost every bit of patience I had left. Iv been on the phone with them for four days now since Monday and I still haven't had my account sorted or the issue been resolved. On Monday 31 July I phoned to cancel my account because I was extremely unhappy with the service I was paying for. I opened my account with them in June 2017 for a home router and internet of which I was paying R900 for every month. When I phoned I wanted to cancel my account immediately and only had a very rude lady scream and shout on the phone from cell c. I was then told I would have to Pay R1915 just to cancel my account after having it first only a month. I was do angry I then said just leave it I will no longer cancel my account and made sure they put a cap on and make sure I would no longer have any problems. I was then happy and said thank you. I still double checked that they would not cancel my account and I was told no mam they can't cancel my account as I need to make a payment of R1915 up front. And it was also checked on the system that nothing was logged to cancel my account so I was happy thinking it was sorted out. Only to get home and have absolutely no internet. When I got on the phone to find out what was the problem I found out that they had indeed gone and canceled my account and put me on a top up. So Tuesday morning was again on the phone with them. And I asked them to fix this and reactivate my account immediately but they couldn't. I asked how on earth they could can my account and they said a payment was paid which is bull ****. So they just canceled my account for no reason. I then was told I have to register apply for a whole new account. Which is complete nonsense. I was non even a customer 24 hours ago. So I went through the tedious process again only to find out yesterday that my application was unsuccessful. Really like come on. Now I phoned again and have to read do everything again and still no one can help me to fix this problem. But if they take a single cent out of my account I promise I will take this further. Absolutely unacceptable worse service I ever received. Rude and ***********.</p>