1 reviews | Active since Nov 2014
ABSOLUTELY ********** BAD SERVICE - CELL C
On the 1/11/2023 I wrote a review on Hello Peter with regards to my terrible service from Cell C under refer ***. Their response were they would contact me within 24 business hours - these promised is going on since July 2023 without any solving my problem. A consultant Pelisiwe phoned me on 1/11/2023 to confirm that they are busy attening to my problem but yet no feedback.
My contract was cancelled within the 7 day cooling off period, my ITC profile at Experian and Compushare still indicates an active account. I am still waiting for a confirmation that the contract has been cancelled and my ITC profile corrected as Cell C blacklisted me.
THIS IS ABSOLUTELY POOR SERVICE.
I have now to revert to the National Credit Consumer to assist me with this poor service from Cell C.
Thank you for contacting Cell C.
Our records do indicate that you were contacted yesterday. The query is currently being attended by our Support Departments. Feedback will be provided as soon as possible.
Regards
Cell C | MP
Thank you for contacting Cell C.
Our records do indicate that you were contacted yesterday. The query is currently being attended by our Support Departments. Feedback will be provided as soon as possible.
Regards
Cell C | MP
Pelisiwe contacted me this morning however the call was cut off and I tried to contact her on the no *** however the consultant could not assist me.
I have been receiving promises form Cell C that will rectify all this mess created by themselves however nothing has been done since July 2023.
I still await a paid up letter from Cell C as well as removing my name from Experian ICT as not paying my account. What baffles me is the contract has been cancelled in July but still today still shows as an active account WOW,
PLEASE ATTEND TO THESE QUERIES. It took Cell C 1 day to blacklist me on ITC however it takes them 4 months to have this rectified.
Pelisiwe contacted me this morning however the call was cut off and I tried to contact her on the no *** however the consultant could not assist me.
I have been receiving promises form Cell C that will rectify all this mess created by themselves however nothing has been done since July 2023.
I still await a paid up letter from Cell C as well as removing my name from Experian ICT as not paying my account. What baffles me is the contract has been cancelled in July but still today still shows as an active account WOW,
PLEASE ATTEND TO THESE QUERIES. It took Cell C 1 day to blacklist me on ITC however it takes them 4 months to have this rectified.
Cell C | MP
Cell C | MP
Thank you for taking our call on Friday.
Your Cell C account is paid up and we are still working to get feedback on the ITC update and we'll send you the paid-up letter.
Cell C| NZ
Thank you for taking our call on Friday.
Your Cell C account is paid up and we are still working to get feedback on the ITC update and we'll send you the paid-up letter.
Cell C| NZ