SM
Sechaba M
1 reviews | Active since Aug 2022
01 Aug 2022, 11:36
Absolute terrible service - Cell C device insurance
I have been trying to cancel Cell C device insurance since month of May 2022. I have a trail of emails contacting their services and endless calls. I have stated my reasins due cancellation as affordability issues however to this day am still being billed by them. I have lost total faith in their channels to resolve this matter please assist me.
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Replies (2)SM
Sechaba M's updateReviewer Update
01 Aug 2022, 14:05Am still having an ongoing hassle, to have some amounts paid to be refunded I have called in with the department however am being told to provid proof of payment that was done 14 July via eft payment through CellC mobile application.
I have provided bank statements showing payments and now am being told to send through account statement which CellC has not updated since 03 July.
I have provided bank statements showing payments and now am being told to send through account statement which CellC has not updated since 03 July.
SM
Sechaba M's update01 Aug 2022, 14:05
Reviewer Update
Am still having an ongoing hassle, to have some amounts paid to be refunded I have called in with the department however am being told to provid proof of payment that was done 14 July via eft payment through CellC mobile application.
I have provided bank statements showing payments and now am being told to send through account statement which CellC has not updated since 03 July.
I have provided bank statements showing payments and now am being told to send through account statement which CellC has not updated since 03 July.
SM
Sechaba M's updateReviewer Update
01 Aug 2022, 15:22CellC account statement has not been updated from the CellC mobile application, as am still in view of statement last sent 03/July/2022.
The refund has it been made on my cellc account instead of my bank account? I have not received any correspondence regarding this.
The refund has it been made on my cellc account instead of my bank account? I have not received any correspondence regarding this.
SM
Sechaba M's update01 Aug 2022, 15:22
Reviewer Update
CellC account statement has not been updated from the CellC mobile application, as am still in view of statement last sent 03/July/2022.
The refund has it been made on my cellc account instead of my bank account? I have not received any correspondence regarding this.
The refund has it been made on my cellc account instead of my bank account? I have not received any correspondence regarding this.