absolute nightmare, horrified

<p><span style="color: #000000; font-family: sans-serif; font-size: 13. ********** ********** 2px;">Where do I begin? I have never been so disappointed or disgusted with the level of service that I have experienced, I for one work in client services never have I ever treated any of the members/customers with whom I deal with on a daily basis. I was horrified when I got an email saying I have an outstanding balance on my Cell C account which was settled on the 24</span><sup style="color: #000000; font-family: sans-serif;">th</sup><span style="color: #000000; font-family: sans-serif; font-size: 13. ********** ********** 2px;"> April 2016 even received paid up letters from NDS credit management whom assured me that matter was resolved. After numerous calls to them, they continued to send me texts messages and emails to which I called back to resolve was asked by the company to send the paid up letter(which is the same company that sent me the stuff). After lengthy calls to Cell C legal departments spending 45min – 1hour at a time trying to get to someone they cut the call on after me spending my breaks trying to resolve there’s issues. Cell C confirmed that they need a paid up letter from NDS which was sent to them by myself and someone at NDS . Promised call back, feedback, rudeness. I have not been removed off the ITC, I just had a baby which left me in a mess up as I was unable to get credit on anything. Maintaining a child doesn’t always leave you with cash. You can only imagine how upset, how I can’t fathom this is how a company can run their business. All this has been said and done, the audacity of Cell C to now hand me over to MBD attorneys who I called this morning spoke to a manager Tumelo Kobue who wasn’t very keen to assist me and you could hear by tone that he just waited for me to drop the line. I am so annoyed with this whole issue at hand, it’s taken 6 months and yet no contact or resolution. I have never been more disgusted with the service I have received. I wish no-one goes through this type service ever!!!!</span></p>