About bis
<p>I am not very happy with cell c at the moment i phoned in to find out something about my husbands phone what he is using as i told the lady and the guy before that i am the owner of the phone and that i have rica the sim myself the guy has the cheek to tell me they cant help me because i am not the owner. I think cell is going to lose customers regarding this incident i am not happy about it. Lady was also very rude. I would like an apology regarding this situation and sorted out they have helped me how many times regarding things i want to have sorted out. </p>
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Cell C's replyOfficial
22 Aug 2016, 09:23Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard service we want for our customers.
One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's reply22 Aug 2016, 09:23
Official
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard service we want for our customers.
One of our team members will contact you and assist. Do expect communication during the course of the day.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
23 Aug 2016, 10:56Maropeng could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,
Cell C's reply23 Aug 2016, 10:56
Official
Maropeng could not get hold of you on your contact numbers. However he sent an email advising you of this and requested for an alternative number where he can get hold you and assist.
Please respond to his email and he will gladly assist.
Regards
Cell C | PN
Best regards,