Abhorrent service by **********

I have been with Cell C on a prepaid contract for quite a number of years. Today I received an SMS stating that I had subscribed to a service and R3 per day would be deducted from my account. However, I NEVER subscribed to this service. After following the information on how to cancel this subscription, I received an SMS stating that my cancellation request could not be processed. Upon phoning Cell C I was advised that they are unable to assist as I apparently failed their security questions. Security questions like which make and model phone I received when I started with the contract more than 5 years ago.....

ALL I wanted to know was who gave Cell C permission to use my hard-earned money for a service that I never subscribed to.

I have now cancelled all my Cell C contracts and reversed my debit orders and will hopefully NEVER EVER have to deal with these ********** again.

Be careful : Cell C will just subscribe you to low-rated sites and you are not able to cancel this. Unless you remember some very specific (but irrelevant) information from a decade ago, they will also not assist you via phone.