MW
Marc W
1 reviews | Active since Mar 2009
16 Sept 2015, 11:23
A simple question...
I received multiple sms messages from a CellC system number talking about invalid networks and wrong phone numbers.<br> CellC deny that the messages come from them and simply hope to annoy me out of the complaint by getting me to repeat all the details to different call centre people they have. (7 so far) They apparently have not got the ability to type any info onto a customer's account/file regarding a complaint.<br> <br> The complaint is simple:<br> I receive an SMS saying : \No Voucher
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Cell C's replyOfficial
16 Sept 2015, 11:53Hello mmarcw,
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,
Cell C's reply16 Sept 2015, 11:53
Official
Hello mmarcw,
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We will ensure that this matter is sorted. Do expect communication from one of our team members soon.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Best regards,