rS
romy S
1 reviews | Active since Nov 2015
31 Oct 2021, 18:54
A Request To Cancel My Contract!
I have been with Cell C 3 and 1/2 years. I can't even express what an awful service provider they have been!
For the past 72 hours, my "my minutes" have run out!
On your cell c app it says I have over 100 minutes left.
The fact I have had to call in 5 time yesterday and twice today to reactivate my account is absurd!
Your costumer care, as much they promised, did not resolve the problem!
Due the above, this is breach of my contract with your services and I wait to hear from your manager in compensating me and cancelling my contact!
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Cell C's replyOfficial
31 Oct 2021, 21:26Good day Romy
Please accept our sincere apologies for the unpleasant service experienced.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Please accept our sincere apologies for the unpleasant service experienced.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Best regards,
Cell C's reply31 Oct 2021, 21:26
Official
Good day Romy
Please accept our sincere apologies for the unpleasant service experienced.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Please accept our sincere apologies for the unpleasant service experienced.
The matter has been referred to our Social Media Team for further investigations.
Please expect a call soon.
^SM
Best regards,