A month and 20 days and counting to change to Cell C?!!!

<p>Called Cell C beginning of August to move over to Smartchat 3GIG month to month.</p> <p>Was told to call mid month as takes 7-10 days to get a sim.</p> <p>Called mid month - received text that all was going ahead.</p> <p>No sim by 30th - called Cell C and they said I was declined.</p> <p>Wait for it..... because my ID was cropped?!!! So they are telling me that the call centre doesnt know how to scroll down a PDF? really?! </p> <p>They didnt call me, I had to call them.</p> <p>So then re-app**** - they advised i get a prepaid with vodacom or i could lose my number... which i did.</p> <p>silence again...</p> <p>got text saying i was approved, store contacts etc.</p> <p>Silence....</p> <p>called again to ask there my sim was - they said those sim cards were now outdated.</p> <p>and?</p> <p>Not sure, she said she could perhaps manually override it then if i wished.</p> <p>confused? me too.</p> <p>So she did. i waited.</p> <p>silence.</p> <p>Sim arrived 12 September - not my number but a cell c number.</p> <p>called again - they said they couldnt port my number becuase i was on prepaid...</p> <p>i have now probably spoken to everyone at cell c, explaining this story hundreds of times.</p> <p>Get a text saying my debit order cant go off and to call finance - called finance, they say that dont understand and will get back to me... still waiting.</p> <p>put through to porting last week - put my vodacom sim in to verify and they said it would port that evening at 7pm.</p> <p>next day i get a text saying my sim is going to be delivered to my office - 2 sims now? its that what it takes to get a cell c contract to work?</p> <p>call them again, they dont know what or why the sim is being sent to me. oh and we went through whole porting process agian.... seemingly even got IT technical to fast forward the process...</p> <p>Today 20th September I still sit with vodacom showing on my phone...</p> <p>and again silence from cell c.</p> <p>I have travelled extensively and this must be the most mindblowing, unbelievably the worst service in the entire world... i cant even get angry anymore as its laughable...and sad and just rattles my brain how on every point of service delivery they have failed.</p> <p> </p> <p>i cant even cancel my application as my number that I have had forever is in "the process" and am so scared that if i try cancel the contract, who knows what they might do with my number in their pure ineffeciency.</p> <p> </p> <p> </p>