A Cellphone contract from hell

<p>I recently took out a contract deal with Cell C. about a day ago, the phone line was disconnected. I quickly checked my statements to check if the debits had been going through, and when i was sure payments were up to date, i contacted the call centre. i was informed that from the 4th of October 2016, i had reportedly bought approximately 10, 10gig data packages and my line was cut due to high usage, and a bill of over R5000. When i asked how this was possible as i had set the limit on my account to be R1 for each of the contracts that i have with them, i was told that i had nonetheless purchased the forementioned data and that i had to pay to reconnect my line. I have never made any additional purchases on my account. My line is still closed.</p>