1 reviews | Active since Aug 2018
A bunch of ******. Stay away from Cell c. Save yourself the trouble. You don't want the headache. Cell C is the WORST. NEVER AGAIN. I REPEAT DO NOT GET A CONTRACT WITH CELL C.
I recently signed up for a new contract with Cell c, when I received my phone I decided that I did not want to use a new number, but instead I wanted to use a number I already have. I tries calling in to do a number change but couldn't go through. I send them am email, stating I want to do a migration. I'm under the impression that a migration is something else. Finally one of their agents calls me and we talk about what I want to do, I explain to her that I want to migrate my new contract number to an old number that I'm already using. I explain to her that I want the new contract to be under my current number that I am using. Instead of the agent clarifying that a migration is something totally different to what I wanted to do, she goes ahead and migrates my number. She fails to tell me that migration is essentially going to add a new contract to my name. When all I wanted was a number change So I now have a second contract that I never wanted. They agents do not know what they are doing, you literally have to call a couple of times to finally get one who knows what they are doing. From **********ly adding recurring bundles to my account to intentionally doing a migration instead of a number change when I have clearly explained what I wanted to do. Cell c has truly gone to the dogs, I REGRET signing a contract with them again. If only I had known just how bad they have become I would have never signed up. Save yourself, and do not sign up with them. I promise you will regret it.
Thank you for bringing this matter into our attention.
That is definitely not the type of service that we aspire to provide. Please accept our sincerest apologies as we look into this matter. One of our friendly Social Media Consultant will be in touch within 48 working hours.
^NT
Thank you for bringing this matter into our attention.
That is definitely not the type of service that we aspire to provide. Please accept our sincerest apologies as we look into this matter. One of our friendly Social Media Consultant will be in touch within 48 working hours.
^NT
