1 reviews | Active since Sept 2016

17 Sept 2016, 09:06

a bad service from cell c

<p>Hi my name is MOINUDDIN HUSSAIN cell number of ********** 141 on the 28/08/2016 a amount of R911.99c was taken frm my account.to date my cell is still off(suspendid) if this is the case then cancel my contract becauase im paying for servicea i do not have...further more i did an upngrade and was told the microsoft 650 xl is a better phone then a samsung...i have endleas problems with the device and was mislead bythe salea consultant.the main operatimg software uses more then 6GB of my space on the 640 XL and leaves me with little storage to operate with,i never had such pronlems with my samsung device....i am totally amd mostly disgusted with the service of cell c if this is the case then cancel my contract with immediate effect.i tried emailing cellc customer care to which it never works i mean *** this is bull****</p>

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Replies (2)
Cell C
Cell C's reply17 Sept 2016, 09:12
Official

We apologise for the unsatisfactory service and inconvenience caused. One of our team members will contact you and assist.

Do expect communication.

Regards

Cell C | PN

Cell C
Cell C's reply19 Sept 2016, 07:26
Official

Skhumbuzo confirmed that he has contacted you and assisted with this matter.

Regards
Cell C | PN