YS
Yvette S

1 reviews | Active since Jul 2023

05 Sept 2026, 08:18

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I'm a eft customer and I was advised to pay before the 5th of each month which I do. However I'm still paying an extra R79.00 each month for a failed debit order but my account is up to date. Which means I'm paying extra for my contract and I've complained before and nothing is being done:(

0
Replies (2)
YS
Yvette S's update05 Sept 2026, 09:26
Reviewer Update
I have proof of payment that was made between the 20th to the last day of each month, with the debit order fee.
Cell C
Cell C's reply05 Sept 2026, 09:34
Official
We understand your concern regarding the payments made between the 20th and the last day of each month, including the debit order fee. Kindly send us the proof of payment via DM so we can verify the payments and assist you further.

Regards,
Cell C | LD