1 reviews | Active since Jun 2012
96 hours and sim card still not activated
I received my sim card on Friday 06/11/2015, i then called the activations department to activate my card, they assured me that the sim will be activated within 24 hours.<br> Up until today, after 4 day, 96 hours, 5760 minutes, 345600 seconds, the sim is still not active.<br> The customer support on twitter is not helpful at all, all they do is ask me to give them my detail, after which they lie and say a consultant will call me before the end of the day, then just like the sim, after 4 days no correspondence from them either. I was proud to be a cell c customer, but this is making me think otherwise.<br> <br> When I call activations they say they are transferring me to technical department, but instead transfer me to customer service, who transfer me back to activations then customer service, then customer service say they are transferring me to technical department, but instead hang up on me.<br> It has been more than 4 days calling and sending messages just to do a simple thing, to activate a sim, and it is taking you so many days.<br> <br> this is ******* service, its like you don't even care about the customers<br> <br>
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We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
