1 reviews | Active since Aug 2011
9 Days and sim swop still not done
I have now spoken to 6 different people at Cell C with NO result for a simple sim swop!<br> 4/8 Sim swop requested - told they will call within 2 hours - NOTHING!<br> 6/8 I called and repeated the entire process- again told it will be done within 2 hours- NOTHING!<br> 7/8 I called again - same process- 2 hours- NOTHING!<br> 8/8 I reported on Hello Peter- told someone will call me- NOTHING!<br> 11/8 I called again - spoke to a manager this time - Algar Africa- told I will receive a call within 30 minutes, but to be patient up to 2 hours - ABSOLUTELY NOTHING!<br> I asked to talk to Algar's manager and was told I cannot talk to Nhlanhla Manisa - Is this how Cell C conducts business?<br> I am utterly disgusted!<br> My number appears on my website, business cards, email signature and advertising - it has been inactive for 7 days now - how are you going to compensate me for the business I am losing??<br> All your staff respond like a bunch of well practised puppets: We apologise for the inconvenience.<br> This is not a mere inconvenience- it's absolute inefficiency and I will NEVER take another Cell C contract and will advise EVERY person I know about this ********** treatment of customers.
Please be advised that a consultant could not get hold of you on your contact number provided. However we have requested the consultant to contact you and assist.
Regards
Cell C | PN
Please be advised that a consultant could not get hold of you on your contact number provided. However we have requested the consultant to contact you and assist.
Regards
Cell C | PN
