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I bought a new iPhone 6s, it was faulty, returned it after 5days, the store owner Mr K. Govender promised me a new phone, this was on the 07 December whilst I took the phone on the 2nd, even today I still don't have my phone yet month end I should expect Cell C to debit my account, why is the owner making me a fool, making empty promises, he doesn't even call as promised, I now have to go back and forth to find out what's going on, I'm totally unhappy with this more importantly because it was the owner who made these promises, can't believe I passed by all those network providers to go to cell C only to find this type of service, now I'm gonna have to pay my 1st month for the phone I didn't use, because the sim-card on its own is worthless, I have a problem with these type of leaders, they give the organizations a bad reputation, this is my 1st contract with cell C and probably my last, yes a new item can be faulty, but what are the odds that an owner can sell lies and false hope/promises?.