1 reviews | Active since Sept 2012
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This is the second complaint. My first complaint was lodged on the 14th August and I have up and till now not had a call from Cell C. <br> <br> I would like to report that I have an account with Cell C. When I took out this account I confirmed that I would like a block on this account. I also confirmed with Cell C that this account will never go over R 750.00? For the last 2 months however I received invoices of over R 2 000.00 on the account. When I phoned to ask them why, I was informed that extra data was bought during the month on this account. I do not understand how this is possible, for I had a block on the account. I have paid these high amounts but I want Cell C to credit me for for that, for it is not the agreement that I had with them.
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Best regards,
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Best regards,
