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Cell C what an unpleasant call to your call centre 084143 option 2 I called at 08:06 to enquire about why my debit order being debited to my account after notice was given on 4 October. confirmation of cancellation was received on 4 October. I requested a copy of contract to be emailed to me to be able understand why the debit order took place .... only to be told I'm being transferred to another dept. I then requested not to be transferred and could somebody please phone me back. The agent would not accommodate and simply dropped the call on me..... 18 Years of loyalty down the drain, and all i asked was a simple question. Is your goal just to upsale and recruit new clients or of be actual service to a paying customer? I was not asked if I could be addressed on my first name and did not appreciate it either.