1 reviews | Active since Dec 2012
7 months into settling my account, my credit report has not been updated.
You know it's really sad. I have given these guys money for over 4 years. Come 2017, I had bad experiences and I decided to just pay everything up and move to prepaid. I did exactly that, send through payment proofs and 7 months down the line, my credit report still says I have accounts with Cell C and the amounts listed are from January 2017. I tried calling in multiple time, I have posted on Hellopeter already two times and this month (December 2017's credit report still say I have two open accounts with Cell C, with amounts which came from December 2017 in the January 2017 statement)
If you are looking to join CellC, I personally would highly no recommend a company that does this to its customers. Things are really bad here and no one cares about your concerns. Tickets are simply closed or ignored. If you want a 2-year commitment, rather go to a company that won't ***** you in the ass even when you do the right thing.
Good morning Archie
Sincere apologies for the manner in which this matter was handled.
We care about our customers concerns and customer satisfaction is a priority to us.
A team member will contact you and assist.
Regards
Cell C | PN
Good morning Archie
Sincere apologies for the manner in which this matter was handled.
We care about our customers concerns and customer satisfaction is a priority to us.
A team member will contact you and assist.
Regards
Cell C | PN
