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Last month I queried with Cell C when my bill came also double than what I'm used to paying and they assigned me a very *********** consultant who couldn't provide the necessary answers after a 5 day investigation. Now this month I received a statement showing that an adjustment was made which was late because I ad already paid the billed amount. I sent an email requesting for a refund and of course Cell C takes the cup of incompetence yet again. I am entitled to the credit amount being credited into my bank account because had some done their job I wouldn't have overpaid.