JF
Jonathan F
1 reviews | Active since Jan 2019
26 Jan 2019, 07:40
5th Attempt and still they lie.
So this is my 5th attempt.
After explaining that I had the true caller app they need to contact me from a alternative number they refused and said that they have tried again.
So now I request proof of your attempt to call me as I have disconnected the app on he 23rd. Bunch of ******* that lie. Never rep**** to me email sent two days ago. Only on this platform to cover themselves.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
26 Jan 2019, 09:00Good morning Jonathan
No one refused to call you on an alternative number, we even requested for an alternative contact on the platform yesterday which you haven't provided.
We are not covering anything here, you are not cooperating with us in order to assist accordingly.
Mpho is handling this matter and will ensure that it is sorted.
Regards
Cell C | PN
No one refused to call you on an alternative number, we even requested for an alternative contact on the platform yesterday which you haven't provided.
We are not covering anything here, you are not cooperating with us in order to assist accordingly.
Mpho is handling this matter and will ensure that it is sorted.
Regards
Cell C | PN
Cell C's reply26 Jan 2019, 09:00
Official
Good morning Jonathan
No one refused to call you on an alternative number, we even requested for an alternative contact on the platform yesterday which you haven't provided.
We are not covering anything here, you are not cooperating with us in order to assist accordingly.
Mpho is handling this matter and will ensure that it is sorted.
Regards
Cell C | PN
No one refused to call you on an alternative number, we even requested for an alternative contact on the platform yesterday which you haven't provided.
We are not covering anything here, you are not cooperating with us in order to assist accordingly.
Mpho is handling this matter and will ensure that it is sorted.
Regards
Cell C | PN
JF
Jonathan F's updateReviewer Update
26 Jan 2019, 09:34Not on but from an alternative number.
Please read what I have stated.
And as I have requested.
Prove that you have tried to contact me on my phone in the last two days.
You have never put in any effort to phone me.
And my email was only rep**** to on the 25th after requesting feedback the 23rd.
And once again why do I have to cooperate when you are in fault.
It is simple, You need to use a alternative number to contact me. As I do not have one.
But nevertheless I have deactivated my thru caller two days ago.
And you never made any further attempt but reply on hello peter that you will.
Stop playing these email games and sort my hanging queries that are more than a year old.
I have spent to much of my time to contact you. It is time you start putting in the effort.
I am a paying customer !!
JF
Jonathan F's update26 Jan 2019, 09:34
Reviewer Update
Not on but from an alternative number.
Please read what I have stated.
And as I have requested.
Prove that you have tried to contact me on my phone in the last two days.
You have never put in any effort to phone me.
And my email was only rep**** to on the 25th after requesting feedback the 23rd.
And once again why do I have to cooperate when you are in fault.
It is simple, You need to use a alternative number to contact me. As I do not have one.
But nevertheless I have deactivated my thru caller two days ago.
And you never made any further attempt but reply on hello peter that you will.
Stop playing these email games and sort my hanging queries that are more than a year old.
I have spent to much of my time to contact you. It is time you start putting in the effort.
I am a paying customer !!
Cell C's replyOfficial
29 Jan 2019, 15:47Mpho confirmed that you have not provided your alternate contact number and he tried contacting you on 082****485 number after receiving this review with no success.
He needs to reach you telephonically for security purposes.
Regards
Cell C | PN
He needs to reach you telephonically for security purposes.
Regards
Cell C | PN
Cell C's reply29 Jan 2019, 15:47
Official
Mpho confirmed that you have not provided your alternate contact number and he tried contacting you on 082****485 number after receiving this review with no success.
He needs to reach you telephonically for security purposes.
Regards
Cell C | PN
He needs to reach you telephonically for security purposes.
Regards
Cell C | PN