JS
Jeanette S
1 reviews | Active since Sept 2023
06 Dec 2023, 10:43
*****
My husband was called by a consultant who renewed his cell phone contract without his knowledge. CELL C IS NONSENSE
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Cell C's replyOfficial
06 Dec 2023, 11:12Dear Jeanette Seemane,
Thank you for contacting us regarding the unauthorized upgrade.
We're sincerely sorry to hear about the situation you've described, and we appreciate you bringing this to our attention. This is a serious matter, and we do not take such incidents lightly. To investigate and resolve this issue promptly, we kindly request you to send us a private message with the account holder's ID number and contact number.
Rest assured, we'll thoroughly investigate the unauthorized upgrade and take the necessary actions to address this matter.
Regards,
Cell C | TN
Thank you for contacting us regarding the unauthorized upgrade.
We're sincerely sorry to hear about the situation you've described, and we appreciate you bringing this to our attention. This is a serious matter, and we do not take such incidents lightly. To investigate and resolve this issue promptly, we kindly request you to send us a private message with the account holder's ID number and contact number.
Rest assured, we'll thoroughly investigate the unauthorized upgrade and take the necessary actions to address this matter.
Regards,
Cell C | TN
Cell C's reply06 Dec 2023, 11:12
Official
Dear Jeanette Seemane,
Thank you for contacting us regarding the unauthorized upgrade.
We're sincerely sorry to hear about the situation you've described, and we appreciate you bringing this to our attention. This is a serious matter, and we do not take such incidents lightly. To investigate and resolve this issue promptly, we kindly request you to send us a private message with the account holder's ID number and contact number.
Rest assured, we'll thoroughly investigate the unauthorized upgrade and take the necessary actions to address this matter.
Regards,
Cell C | TN
Thank you for contacting us regarding the unauthorized upgrade.
We're sincerely sorry to hear about the situation you've described, and we appreciate you bringing this to our attention. This is a serious matter, and we do not take such incidents lightly. To investigate and resolve this issue promptly, we kindly request you to send us a private message with the account holder's ID number and contact number.
Rest assured, we'll thoroughly investigate the unauthorized upgrade and take the necessary actions to address this matter.
Regards,
Cell C | TN