PD
Paseka D
1 reviews | Active since Jan 2012
24 Aug 2015, 17:30
*** NO FEEDBACK
Good day<br> <br> I HAVE LOGGED A CASE WITH YOUR DEPARTMENT ON THE 18/07/2015 AND TILL TODAY THE IS NO DEVELOPMENT OR CONCLUSION TO MY QUERY YET YOU GUYS ARE CONSTANTLY DEBITING MY ACCOUNT ON THE 25TH. CAN I HAVE CONTRACT ON PAUSE STATUS TILL I HAVE RECEIVED FEEDBACK FROM YOU GUYS. THIS CALLS THAT YOU RECORDING ARE ONLY BENEFIT YOUR COMPANY AND THEY ARE USED AS CONTRACTS BUT IN THIS CASE IT IS NOT USED AS A CONTRACT. YOUR CALL CENTRE SUPERVISORS FAILED TO ASSIST ME AS WELL AND ALL THEY TELLING ME IS THAT THEY WAITING FOR FEEDBACK.<br> <br>
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Cell C's replyOfficial
25 Aug 2015, 07:20Hello pascalsavage,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Cell C's reply25 Aug 2015, 07:20
Official
Hello pascalsavage,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN