50 gig bundle wiped from my account

I decided not to renew my Cell C contract for now, moved to prepaid and in preparation bought a 50 gig data bundle and large voice bundle. I was considering moving to MTN's superflex but had decided to stay with Cell C. When my contract ended today and I went to pre-paid I had lost it all. No reason why those bundles could not have been migrated over. Customer Care was utterly unapologetic. Just disgusted. I will be moving.