JG
Jono G

1 reviews | Active since Apr 2020

02 Apr 2020, 10:11

50 gig BS

Cell c have a new data package - 50g for R500 for 180 days. I can’t load the data through *109#, neither will the app allow me to load it. And when you call customer service they say they cannot load it there side, I must buy at the shop - what a load of BS. I see I’m not the only person giving 1 star reviews to cell c - EISH guys - it’s bad hey

0
Replies (2)
Cell C
Cell C's reply02 Apr 2020, 12:42
Official
Good day Jono 

Thank you for contacting Cell C. 

The app should give you the option to load via bank payment or airtime payment. 

You can also purchase the app through our Website. 

^MP 

JG
Jono G's update06 Apr 2020, 16:05
Reviewer Update
That app gives me the same story - your request cannot be processed, please call customer care.

And customer service can’t load 180 day data for you, only weekly and monthly - which is a joke in the first place - why wouldn’t your customer service be able to do this. If I didn’t know any better I would think Cell C is trying to reduce the amount of cheaper data they have to sell.