HM
Hilda M

1 reviews | Active since Oct 2018

07 Feb 2025, 03:07

+***/ hollatd red *** online cell contact and insurance refuse me to claim lost phone

I used to buy phone online with cell c and upgrade, my name is Hilda. I am online client of cell c phone contacts . I had second phone since last, my installment cover is for 2021 expired contract not current one of 2024. I lost phone 2 weeks back, done paper work claiming process, update says insurance cover old 2021 expired contract not 2024, but I am paying monthly on new phone. I can't have replacement because cell c consultant the one gave me phone she didn't update new phone to new insurancean currently payR350 * 24 month . /+***/ hollatd red ***

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Replies (5)
HM
Hilda M's update07 Feb 2025, 03:08
Reviewer Update
Don't have android, I work with phone. It's a pain to be woman without a voice
HM
Hilda M's update07 Feb 2025, 08:27
Reviewer Update
Tell them to call me on ***, cell c number is blacklisted, I did swim swap fo ***. I'm patient waiting
Cell C
Cell C's reply07 Feb 2025, 08:43
Official
Thank you for getting back to us, we have notified our team. 

Regards,
Cell C | TN
HM
Hilda M's update07 Feb 2025, 09:00
Reviewer Update
Jooo Hello Peter I need a lawyer here, I can't win my lost upgrade with cell c, they haven't updated insurance wit3my Huawei lost phone they shift the blame to me, i need help, I need someone neutral to handle my matter? If my phone was not lost means I would have paid insurance for 2021 phone with the current contract? How can I get neutral helper?
Cell C
Cell C's reply07 Feb 2025, 09:03
Official
Please be advised that your ticket is still with our team and you will be contacted soon for assistance.

Regards,
Cell C | TN