5 days no peace

CellC called to tell me i qualify for a phone... i took the offer. They delivered the phone with a sim card that does not fit in the phone(dont you check first ? ) <br> Then i went to the agency in Randburg to have the sim card cut , i was told that the couldnt cut it. (petrol wasted)<br> I then went to the agency in Cresta and the told me i need to BUY the sim card (on a contract phone??? BS), ok then they couldnt activate it as they were suddendly offline. so we called the call centre the requested to call me back No one ever did (this is on thursday 30/04/15) friday saturday sunday with a phone thats not activated. <br> On Monday i called in they kept transferring me from dept too dept (clearly they have no idea of what they are doing) anyway spoke with Tumi who said the phone would be active within 2 hours, 3 hours later i called again spoke with Cathrine... after 30 min she told me she has escalated and the phone would be fine with 4 hours. Its now 15 hours later the phone does not work. <br> I dont want the phone any more, please send me the return address. Dont you dare try to debit you account or else you will see flames with a big law case. I HAVE HAD IT !!!