YK
Yusuf K
1 reviews | Active since Feb 2017
13 Mar 2019, 09:16
4G Wifi ripoff
As per my post here: https://www.facebook.com/CellC.SouthAfrica/posts/ ********** ********** 265?comment_id= ********** ********** 265&reply_comment_id= ********** ********** 265¬if_id= ********** ********** 47¬if_t=feed_comment I have since shared the post on FB and see there are many people in my vicinity having the issue. Also, like I mention, I am not slandering you. All I ask is that you provide the service I pay for. I am currently getting full signal as I did yesterday, but with an upload speed of 1.oddMbps and 0Mbps upload, I remember having more fun on my old US Robotics 33**** modem.
Please service your clients properly.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
13 Mar 2019, 09:30Maria confirmed that they have been corresponding with you via our Facebook Platform.
Regards
DA
Regards
DA
Best regards,
Cell C's reply13 Mar 2019, 09:30
Official
Maria confirmed that they have been corresponding with you via our Facebook Platform.
Regards
DA
Regards
DA
Best regards,
YK
Yusuf K's updateReviewer Update
13 Mar 2019, 10:04Hi DA,
Yeah, that was yesterday up to a point. Maria has since went silent. I need some direction\answers please. Can you get someone senior to contact me please. Someone who is going to listen and help, not just pass the buck and say to me, CellC does not have any plans to fix our service in your area.
Thank you
YK
Yusuf K's update13 Mar 2019, 10:04
Reviewer Update
Hi DA,
Yeah, that was yesterday up to a point. Maria has since went silent. I need some direction\answers please. Can you get someone senior to contact me please. Someone who is going to listen and help, not just pass the buck and say to me, CellC does not have any plans to fix our service in your area.
Thank you
YK
Yusuf K's updateReviewer Update
14 Mar 2019, 08:53Hi again Cell C,
I have responded on my FB post too:
Good Morning. Issue still persists. Signal is full strength, Download reaches only 1.2Mbps and upload still at 0Mbps. Please do resolve this with some urgency. Remember, the issue now is NOT the signal strength as I have my poynting external aerial facing towards the area you posted in the pic. The issue is that CellC is either throttling that connection to death, or you have a general issue. Please resolve. Thank you
YK
Yusuf K's update14 Mar 2019, 08:53
Reviewer Update
Hi again Cell C,
I have responded on my FB post too:
Good Morning. Issue still persists. Signal is full strength, Download reaches only 1.2Mbps and upload still at 0Mbps. Please do resolve this with some urgency. Remember, the issue now is NOT the signal strength as I have my poynting external aerial facing towards the area you posted in the pic. The issue is that CellC is either throttling that connection to death, or you have a general issue. Please resolve. Thank you
YK
Yusuf K's updateReviewer Update
15 Mar 2019, 15:29Dear Cell C, from a less then 1Mbps download along with a flatline upload to 9.86Mbps download and 5.36 upload, whatever you've secretly fixed on your end is working. Thank you. Now just to get the cell phone signal sorted in my area.
YK
Yusuf K's update15 Mar 2019, 15:29
Reviewer Update
Dear Cell C, from a less then 1Mbps download along with a flatline upload to 9.86Mbps download and 5.36 upload, whatever you've secretly fixed on your end is working. Thank you. Now just to get the cell phone signal sorted in my area.