WW
Willem W
1 reviews | Active since Feb 2015
11 Jan 2016, 06:06
48 hours for a sim swap!
Despite their packaging stating 3 hours for a sim swap, we are now at 24 hours and countless meaningless statements by the call centre that it will be sorted out soon, nothing is happenining. Stunningly poor service Cell C!<br>
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Cell C's replyOfficial
11 Jan 2016, 08:29Hello Willem5705,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Cell C's reply11 Jan 2016, 08:29
Official
Hello Willem5705,
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the unsatisfactory service and inconvenience caused. One of the consultants in the escalations team will contact you during the course of the day and assist.
Regards
Cell C | PN