40 days without my phone

10 Jan 2015, booked my phone into Cell C Eastrand Mall for repair to faulty powerbutton. For some unknown reason they never send my phone to repair centre, instead left it lying in their store even though they claimed it will be back from repairs before month end Jan. 27 Jan after I found out it was not send in, my husband went to pick up the phone as Cell C Golden walk offered to send it on for me and mark it as high priority. After the handset was picked up from them on the 27th, Cell C Eastrand Mall falsely booked I'm my handset and sent me an sms that it was booked in, but they did not even have my phone as it was already at Golden walk branch ready to be booked in for repairs. That caused an error at the head office as it showed phone was booked in already by Eastrand Mall, for days no one could locate my phone. <br> How much longer? I want to cancel my contract as I refuse to pay for a phone I don't have.