4 weeks for repairs

<p>i bought a phone on the 12th of december 2015,and in june 2016 it started giving me problems,i took it back to PEP Stores to be sent to cell C for repairs,i was told my phone will be ready in 3 weeks,i went back to the store to enquire about my phone,and they told me it could take even longer,thats how they work,i sent cell c customer service an email with all my phone details,i got a call today still with no positive feedback,they made me hold for 20min,i had to hung up as no one was answering the phone,all i want is my phone or my money back,Tracking no:R ********** 5,IMEI no: ********** ********** .</p>