1 reviews | Active since Oct 2016

31 Oct 2017, 10:27

4 Weeks After Line Installed - Still No Fibre Connection

Fibrehoods installed my line 4 weeks ago. Tested it to be working. They say the line has been configured and handed over to Cell C. They say there is nothing more they can do - Cell C must now connect me. I am now waiting 1 month to be connected by Cell C Fibre - worst service ever!! Nothing further happens with their *********** staff!

0
Replies (2)
Cell C
Cell C's reply31 Oct 2017, 12:13
Official

Good afternoon Gary

One of our team members will follow up on this matter and advise on a way forward. Do expect communication.

We apologize for the inconvenience caused.

Regards
Cell C | PN

Cell C
Cell C's reply01 Nov 2017, 12:08
Official

Palesa has been in contact with you to assist, however, you advised her that Keith is assisting you with this matter.

Regards

Cell C | PN