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LG
Lisa-Lee Greenspan

1 reviews | Active since Feb 2018

20 Feb 2018, 12:35

4 months into a contract and I have no signal at work, numerous calls logged and escalation's. NOTHING HAS BEEN DONE!!

Pathetic service from Cell C. No signal at work in the fourways area, logged numerous calls and escalations. Cell C was to put up a new tower (was informed in December) No feedback, no signal, **** network. Paying for a service I cant use!

0
Replies (4)
Cell C
Cell C's reply20 Feb 2018, 12:40
Official

Thank you for notifying us of the above.

We apologize for the poor network signal you have been experiencing. We have requested one of our consultants to liaise with our network team and advise on a way forward. Do expect communication.

Regards
Cell C | PN

Cell C
Cell C's reply20 Feb 2018, 15:34
Official

As per communication, Lungi will revert with feedback.

Regards

Cell C | PN

LG
Lisa-Lee Greenspan's update20 Feb 2018, 18:51
Reviewer Update
Thank you
LG
Lisa-Lee Greenspan's update06 Mar 2018, 10:56
Reviewer Update
From the 20th Feb 2018 to 6th March 2018, nothing seems to have been done. Is this how cell c sorts out problems. Another problem has now come to the surface, a check was run on the transunion system and it seems there is a listing of R517. My is account is paid up to date, I have no idea what this amount is for. I have made numerous call to cell c and have not been able to establish what this amount is for, nor is it reflecting on your system. I want this sorted out immediately!!