FK
Fortunate K

1 reviews | Active since Dec 2013

11 Jan 2016, 11:06

4 months and being **********

It's been 4 months and being **********. I still don't have the package that was sold to me telephonically. Endless emails and complaints even solutions and no proper feedback from the company except automated responses. <br> <br> Automated response last week Wednesday stated that the matter will be sorted and I must expect communication from one of their team members during the course of the day. That never happened and I am still waiting. <br>

0
Replies (1)
Cell C
Cell C's reply11 Jan 2016, 11:17
Official
Hello fortunatekh,

Thank you for posting to us.

We have escalated this matter for further assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards
Cell C | PN