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esther D
1 reviews | Active since Jun 2011
12 Apr 2016, 09:34
3rd time phone power button broke and client pay
hi<br> <br> i upgraded my contract last year september (2015) and took a Hauwei tablet. 2 weeks later the power button broke. after sending it away cell c replaced the tablet. 2 months later again the power button broke, cell c sent away for repairs and eplaced. in Dec / January this year (2016) again the power button broke. now cell c wants me to pay R855 to fix because there is a crack on the face of the tablet. i advised that i did not want the crack fixed and they should fix the power button but to no avail. please help as im still paying the contract and need my ph.
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Replies (1)Cell C's replyOfficial
12 Apr 2016, 09:41Hello katiesmom,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Cell C's reply12 Apr 2016, 09:41
Official
Hello katiesmom,
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Thank you for posting to us.
We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.
We apologize for the inconvenience caused.
Regards
Cell C | PN
