CT
Christelle T

1 reviews | Active since Mar 2009

08 Sept 2021, 11:47

3rd Review - Still no response

This is now my 3rd attempt on HelloPeter to get your attention. I have not had anyone contact me to sort out my billing issue.

Still NO RESPONSE...No call or feedback. Cell C - Please phone me urgently. This is really RIDICULOUS!!!

I have to rewrite this review because Cell C has still not sorted out my account. I have a huge issue with the billing of my Cell C account.

Cell C also sold 2 x data bundles to me (after I thought it was only one) but not only that, we aren't using it at all - as the lady said that both the mobile phones have dual sim, but neither my phone nor my husband's phone has dual sim.

I am currently paying for 2 sims that we aren't using AT ALL and want to cancel them...I have canceled this, but Cell C is still billing me.

Please phone me urgently

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Replies (1)
CT
Christelle T's update09 Sept 2021, 11:43
Reviewer Update
Good day

I have not heard back from anyone. Why?

I've been a CellC customer for a very long time, and pay a lot of money every month.

This is completely unacceptable.

RegardsChristelle