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A debit order went off for the first time in March and the description was CellC. I tried phoning them with regards to this, with no luck. I then phoned my bank to reverse the debit order as I had no idea why the debit order went off. End April another debit order went off for almost double the previous amount. I tried phoning CellC again also with no luck. I then decided to email them and ask why there are debit orders going off on my account. 2 WEEKS later I got a respond that I took out a sim only contract in January. I requested the signed contract to see who took the contract out, as I have a vodacom sim and the same number for the last 15 years and I do not have ANY cellphone contract. I also sent them an affidavit and a copy of my ID for investigation. I still have not received a copy of the contract or any response form CellC regarding this matter. It is almost month end and they are going to deduct the money again. I would also like to know who signed/received the sim card as I have not received or signed for a sim. I am now paying for someone else using a sim in my name. Their service is so bad.