30 Day Cancellation

<p>After cancelling my month to month contract with Cell C I was told it will only take effect after 30 days. Other than the fact that it is "in the contract", no one can give me the reasoning for the cancellation to take this long. I have dealt with Cell C within my company and I have personally requested a contract to be cancelled and moved to prepaid and it was done within 1 day. Why is it different with commercial clients? I don't mind paying the amount outstanding for the 30 days but there is absolutely no reason to keep me on contract for the 30 days.</p> <p> </p> <p>Also, I informed the store clerk and the cancellation staff of the reason I wanted to cancel and they didn't have a care in the world and just continued with the cancellation process. Just a tip, train your staff to at least attempt to prevent customer loss.</p>