CM
Carmelita M
1 reviews | Active since Oct 2022
21 Nov 2025, 21:45
3 x debit orders in one month
Take 3 debit orders in one month declines due to me not working, only this 1 payment miss, set up an arrangement and it's not on the system and have proof I spoke to someone , agents have no empathy, I had to pay 3 times bank fees, my mandate is for the 1st yor such **** I feel vulnerable and frastrated
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Replies (2)CM
Carmelita M's updateReviewer Update
26 Nov 2025, 23:12So Cell c called me back no solution they don't give a dam what your situation is, I did not have time to talk as I was on lunch and in a call centre, so apparently the 1st agent whom I spoke to did not set up any arrangements they cover there staff by saying if u 3 or more months in areas then the sery up arrangements so why bother calling and after this complain on this platform the stupid cell c go and debit a 4th debit or on the 25th leave me on a minus again R115 banks fees again for the 4th time that give me a total of R460 lost I want all my fees back as I only allowed a man day to take money on the 1sy,i stop the debit order but they still managed flip cell is *****ing my bank acc they are so
CM
Carmelita M's update26 Nov 2025, 23:12
Reviewer Update
So Cell c called me back no solution they don't give a dam what your situation is, I did not have time to talk as I was on lunch and in a call centre, so apparently the 1st agent whom I spoke to did not set up any arrangements they cover there staff by saying if u 3 or more months in areas then the sery up arrangements so why bother calling and after this complain on this platform the stupid cell c go and debit a 4th debit or on the 25th leave me on a minus again R115 banks fees again for the 4th time that give me a total of R460 lost I want all my fees back as I only allowed a man day to take money on the 1sy,i stop the debit order but they still managed flip cell is *****ing my bank acc they are so
CM
Carmelita M's updateReviewer Update
08 Dec 2025, 21:04Good evening i am still on a case with cell c there managers and staff sjoe I have no language for them they don't care they made me stay on a calk 50 minutes alk airtime done asked for a message who I spoke to before she says she busy I have 3 case numbers they ***** from me I short pay them as I am waiting for feedback 4 debit order unpaid all in one month costing me R445 want my money back whick I want a credit to be placed on my account to bring it up to date, the locked my phone and if anything happens to my daughter on the road and she can't use her phone cell C will be responsible they quick to want money but can't deal with customers in a good manner I am stress fell vulnerable and angry I want a manager to call me back now as all my airtime is finish, I can't even call them from the cell c phone as it's block how the F to u block your own number how do u expect a customer to make contact,, all the people I spoke to already [11/21, 8:14 pm] Cosy Girl: Nkateao
Seziso Agent
Nonkuleko a manager
Ndebi cel c
Mpo cell c
Tembisele
Lebogang 0812
[Nonku a manager
Case numbers--***-- ***.--***.
So gatvol of cell really
Seziso Agent
Nonkuleko a manager
Ndebi cel c
Mpo cell c
Tembisele
Lebogang 0812
[Nonku a manager
Case numbers--***-- ***.--***.
So gatvol of cell really
CM
Carmelita M's update08 Dec 2025, 21:04
Reviewer Update
Good evening i am still on a case with cell c there managers and staff sjoe I have no language for them they don't care they made me stay on a calk 50 minutes alk airtime done asked for a message who I spoke to before she says she busy I have 3 case numbers they ***** from me I short pay them as I am waiting for feedback 4 debit order unpaid all in one month costing me R445 want my money back whick I want a credit to be placed on my account to bring it up to date, the locked my phone and if anything happens to my daughter on the road and she can't use her phone cell C will be responsible they quick to want money but can't deal with customers in a good manner I am stress fell vulnerable and angry I want a manager to call me back now as all my airtime is finish, I can't even call them from the cell c phone as it's block how the F to u block your own number how do u expect a customer to make contact,, all the people I spoke to already [11/21, 8:14 pm] Cosy Girl: Nkateao
Seziso Agent
Nonkuleko a manager
Ndebi cel c
Mpo cell c
Tembisele
Lebogang 0812
[Nonku a manager
Case numbers--***-- ***.--***.
So gatvol of cell really
Seziso Agent
Nonkuleko a manager
Ndebi cel c
Mpo cell c
Tembisele
Lebogang 0812
[Nonku a manager
Case numbers--***-- ***.--***.
So gatvol of cell really