3 Weeks still cant brows the internet or connect

Its been 3 week since I was able to connect to the internet using my cell c contract sim! 2 weeks that their aware of this problem! The pretended tovlog a query but have heard nothing back ever since! Here follows my so called number they sended me SD360747 Im tired of calling their call centre cause their wasting my time taking me through the same process each time! Cell C isnot an option to anyone they dont care for their customers! They took my full bilbilling for data that runs out cause it keep trying to connect!!! I can only whats app but the windows store, facebook or any internet app besides whats app wont connect!!! My signal varies between 3G, H and H+ . I will never renew my contract with cell c and I encourage anyone to rather go to mtn or vodacom that cell c! Im not paying so much money for just whats app! I hope cell c s eyes open and start assisting their paying clients!!! o