CD
Christel D

1 reviews | Active since Jul 2015

03 Nov 2015, 09:22

3 WEEKS NO RESPONSE NO FEEDBACK

Still I am struggling to get any satisfaction from Cell C. it has been more than 2 months that i have been complaining about the contract that was entered into telephonically of which no one has sorted out this mess. Just keep getting messages \Cell C will come back to you"but with no one coming back to me. Respond A.S.A.P. I upgraded telephonically a contract was promised"

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Replies (1)
Cell C
Cell C's reply03 Nov 2015, 09:31
Official
Hello Christel1205,

We are not proud of the poor service that you have received in this regard.

We apologize for the inconvenience caused and assure that this will be given priority. A follow up request has been sent and a resolution will be provided. Do expect communication from one of our team members soon.

Regards
Cell C | PN

Best regards,