1 reviews | Active since Sept 2016

20 Sept 2016, 07:30

3 WEEKS FOR SIM CARD ACTIVATIONS!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!!

<p>I have recieved my 3 phones approximately 3 weeks ago with my contract sim cards which still do not work, no one at Cell C seems to care about assisting me in this!</p> <p>I have been sent from one agent to the next with no help at all!!!</p>

0
Replies (3)
Cell C
Cell C's reply20 Sept 2016, 07:47
Official

Thank you for posting to us.

We have referred this matter to one of our team members for assistance. Do expect communication during the course of the day.

We apologize for the inconvenience caused.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply20 Sept 2016, 09:56
Official

Derrick has been in contact with you to assist with this matter. He advised that he has escalated this matter to our exclusive desk for assistance.

Regards

Cell C | PN

Best regards,

Cell C
Cell C's reply22 Sept 2016, 09:35
Official

As per feedback, this matter has been sorted.

Regards

Cell C | PN

Best regards,