BD
Bonga D
1 reviews | Active since Apr 2012
12 Aug 2015, 11:05
3 Months and still no feedback
In May 2015 I took out a data contract with Cell C and was informed that I would pay R69 pm for a 1Gig and will receive an additional 2Gig Night Data. I noticed that the night data was never loaded and phoned their call center and was given a reference number ***. For the past 3 months now I have been calling and have been told that they still will listen to the recording.<br> <br> I am furious now and want someone to call me from Cell C to sort this out. I also want all my outstanding data to be loaded. My phone number is ***.
Helpful (0)
Replies (1)0
Replies (1)
Cell C's replyOfficial
12 Aug 2015, 11:26Hello mbongas,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | DA
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | DA
Cell C's reply12 Aug 2015, 11:26
Official
Hello mbongas,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | DA
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | DA