3 Complaints for one deal

3 complaints: 1) I visited a store and enquired about my upgrade. I was told I could get a microsfot phone for R169 on epic 100. I agreed and the consultant started processing, however he then told me it would cost R189 per month as that's what the system is processing it as. I said I was not happy with this rate and to please cancel, as I realized I rather stay on my current package at the moment. I was told they could not cancel it as the migration is already processed and I would have to choose a phone on the new epic 100 plan.I received good service at the store and my complaint is about cell c and not the store or its consultant. I eventually chose a phone from cell c direct as it was cheaper than the store. It is not good to be forced to take a phone as the mess up was by cell c. 2) I requested my number to be ported 1 week ago, I am still waiting!!! 3rd complaint : I requested my bbm service to be deactivated on 01 March, I was told it has been and I will not be charged for the month. I am still using my blackberry as I am awaiting my number to be sim swopped and I an still receiving the data...I hope I will NOT be charged for this.