MM
Mapula M

1 reviews | Active since Jan 2015

10 Feb 2015, 11:28

2nd report to Hell Peter, no response from the co

Hi<br> <br> I have sent the email to Hello Peter on 20 January 2015 regarding cell c not cancelling my contract. <br> <br> Cell c representative has phoned on 21 January and said they are investigating the matter and will return back to me, but never did. On 28 January, I phoned (***) spoke to Lebogang who also promised to find out the progress and phone me back. <br> <br> Up to this day, I have not received any call regarding the progress of the investigation. <br> <br> Cell c is again going to deduct the premium for the phone that I don't have.<br> <br> <br> <br> This is the worst service I have ever seen.<br> <br> <br> <br>

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Replies (1)
Cell C
Cell C's reply10 Feb 2015, 11:46
Official
Hello LMashiloane,

Thank you for posting to us.

A follow up request has been sent and feedback will be provided. Do expect communication soon.

We apologize for the inconvenience caused.

Regards
Cell C | PN