2nd hand handsets,no service,empty promises

http://hellopeter.com/cell-c/complaints/cell-c-gives-2nd-hand-phones-as-new-on-contract-***<br> <br> http://hellopeter.com/cell-c/complaints/how-can-we-not-help-you-should-be-your-slogan-***<br> <br> So im still waiting for service, still waiting for your 3month free service promise for giving me bad to none service and I'm struggling to get that service out of you cause your service is really bad, so from bad service to worst to 2nd hand handsets and empty promises, operators being cheeky and do not even care if I hellopeter Cell C, Not even to mention the fact that I have to complain to get your attention and then its all empty promises and Im still waiting for someone to call me back. Is this the kind of service that cell c provides?