2nd follow up on complaint

This is already my 3rd complaint about the Samsung S6 edge advertised on the 18th May for R150 on the epic deal. I have received feedback from Cell C to which I still wasn't happy. For the past 2 weeks I've been promised to be contacted from a manager at cell C and that my complaint has been escalated which to date I still haven't. I then requested that my declined reason be sent to me in writing as its a direct violation of the CPA of which I still haven't received any feed back other than 'its been escalated' <br> <br> I have never received such pathetic service from a company, publicly cellC is quick to apologise and promises to get back to you with a resolution then they simply hope that you will go away.<br> <br> I would discourage anyone who is thinking of doing any business with cellC as they don't value client and has the worse customer service.<br> <br> Bjorn Maclear