2nd complaint in 6 weeks

App**** for tab at Cell C, Knysna. Because we live in Cape Town it was agreed that my daughter would collect instrument once approved. Cell C management refused to hand tab over, insisting my wife come all the way to collect. After appearing on hellopeter it was sorted out quickly. Recently I app**** for contract at Cell C, Tygervalley. All required documents were handed to Wade Fortuin. All were copied but the bank statements he insisted should be certified. As instrument was not available my wife agreed to have documents certified. I specifically asked Wade if this was all he required? He said yes. I asked him if my wife could collect the pad. He said only if we have a SAPS document. He phoned me during last week and agreed that we will finalise contract today. Upon presenting him the certified documents he asked for my payslip. I told him he copied it on our previous visit. He refuted my claim. I live far from Tygervalley, so suggested he contact Knysna or his H.O. They should have copies of my documents. He refused. At this stage I was dissapointed and cross. I told him he was inefficient. I left. MTN checked my info on line. Goodbye Cell C. My MTN contract is approved. Sad.